I need to register the device with its serial number, so I can get Microsoft tech support. Somebody say that it is on the box the device came in, but I have threw the packaging away. Any way to find it and resolve the problem?
Where is the serial number located on my Surface Pro for requesting service?
Note: Registering your product or requesting service requires serial Number which are always used in network protocols.
The serial number on the back of the Surface Pro/RT tablet under the kickstand. There is a Windows logo and two columns behind the kickstand. The right column is either 32GB or 64GB storage space, and the left column is the word “Surface” and the 12-digit serial number (look like XXXXXXXXXXXX.)
If you are using the Surface Book Hub, it is on the bottom edge of the Clipboard whihc you use to attach to the keyboard.
- Please provide a valid Device Serial Number. Required Fields Not Present. The characters entered do not match the picture. Please try again. Confirm your Device Serial Number/Check Warranty. Tell us about your device: Country/Region Serial Number.
- Confirm your Device Serial Number/Check Warranty. Tell us about your device: Country/Region Serial Number.
Way 3: Find the serial number on UEFI. When you can't sign in to your Surface because forgot or lost its login password, use these steps below, you can find serial number as quickly as possible. Step 1: Access to UEFI settings. Option 1: Access to UEFI settings from Sign-in Screen when locked. Shut down your Surface.
Microsoft Surface Warranty Check By Serial Number Lookup
For the original packaging for your own device, the serial number is on the barcode label.
Within Windows 8, you can also try this method in system.
* Type command in searching box, select Command Prompt from results.
IN Windows 10, right click on Start menu, and select ” Command Prompt (admin)”
* Within the Command Prompt, type the command:
wmic csproduct
and press Enter to execute it and get name, vendor and identifyingNumber. The serial number is under identifyingNumber tab of the result.
Another way
Or you can open the built-in Surface app, it is listed under Your Surface Device.
Related Posts
Which Surface model do I have?
(Updated on 04/30/2019)
Do you still have these questions and can't find the answers?
- When was my Surface Pro 6 released date?
- When was my Surface Go released date?
You've come to the right place! Lately it's become more and more difficult to keep up with all the new tablets being released, and even worse the naming conventions that come with them. Microsoft recently released their newest Surface model - 'Surface' (Latest releases: Surface Pro 6 was released on October 16, 2018 and the Surface Go was released on August 2, 2018). However Microsoft had already released a model named 'Surface' back in 2012 and Surface models are generally confusing, so we're here to help you easily identify which Surface model you have!
Which Surface Pro do I have?
While it's not difficult to find out what model Surface you have, the process does have a few steps involved. Some models have a 4-digit number located on the back next to the serial number which can be inputted into Google for an instant result. However, some models do not have this 4-digit number so we'll need to take an alternative approach-
1 - Firstly, you must locate the serial number located underneath the stand on the backside
Microsoft Support - How to find your serial number [CLICK HERE]
Identify Surface Model:TIP: The fine print can be hard to read so take a photo and enlarge it for easier readability.
2 - Secondly you'll need to decode your serial number to see exactly which model you have, head over to the Microsoft support page linked below where you'll be able to add in your serial number and it will provide you with the Surface model.
Microsoft Serial Number Checker - Enter your serial number here to find your model[CLICK HERE]
| Model | Date Released |
| Surface | October 2012 |
| Surface 2 | October 2013 |
| Surface 3 | May 2015 |
| Surface Go | August 2018 |
Surface Pro Models
| Surface Pro | February 2013 |
| Surface Pro 2 | October 2013 |
| Surface Pro 3 | June 2014 |
| Surface Pro 4 | October 2015 |
| Surface Pro 5 | June 2017 |
| Surface Pro 6 | October 2018 |
Surface Book Models
| Surface Book | October 2015 |
| Surface Book 2 | November 2017 |
Surface Laptop Models
| Surface Laptop | June 2017 |
| Surface Laptop 2 | October 2018 |
Microsoft Surface Warranty Check By Serial Number Search
Surface Studio Models
| Surface Studio | December 2016 |
| Surface Studio 2 | October 2018 |
We hope that this makes it a bit clearer in regards to your tablet type from Microsoft, and here is a little help on some ruggedized cases that pairs well with the Surface Pro line of tablets. Checkout our aXtion rugged case options or Surface Pro 6 | 5 | 4 MagConnect Mounting Solutions.
Best Top 6 Microsoft Surface Pro 6 / 5 / 4 Tablet Cases on the Market for Business Use
We hope that this guide helped you in locating your Surface model, it is imperative to know your specific model as most Surface models have different dimensions and port configurations so not all cases will fit the same devices. If you have any questions feel free to post below!